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Corporate Office
3rd Floor, Azad Complex
Kadamtoli Point, Sylhet, Bangladesh
Mobile & WhatsApp Helpline
Helpline: 01753705721
WhatsApp: +880 1753-705721
Official Email
Direct Inquiries: [email protected]
Office Hours
Saturday – Thursday: 9:00 AM – 8:00 PM BST
Emergency Escrow Hotline: 24/7
Frequently Asked Questions
Find quick answers to common questions about orders, bookings, and digital escrow.
How does SkillToCash Escrow protect my money?
When you make a purchase or book an expert service, your payment is securely deposited into the SkillToCash Escrow account. The seller or service provider only receives the funds after you verify that the item arrived or the service was successfully completed.
What is the average delivery time for physical items?
For deliveries inside Dhaka, orders arrive within 24 to 48 hours. For nationwide delivery across other divisions, delivery typically takes 2 to 4 business days with live courier tracking.
Can I cancel or reschedule a service booking?
Yes, service appointments can be rescheduled up to 12 hours before the scheduled time free of charge directly from your dashboard or by notifying your assigned specialist.
How do I open a verified merchant or freelancer account?
Register for a free SkillToCash account, navigate to your Dashboard, and click "Become a Seller / Service Provider". Submit your National ID or Trade License for rapid 24-hour verification.